Help Center



Is the Mer really "water proof"?

What is the Naked Panda Duo/How do I tandem carry?

How can I make a purchase if everything is sold out?

Finding the Perfect Carrier

Based on my child's age, size or needs which carrier should I purchase?

What size are the shoulder straps/waist band? Will they fit me?

Tandem Wear

What do I need to make a duo?

What is a tandem capable Onbuhimo?

What about Splash and Dash?

Discounts & Promotions

Is there a Military Discount?

Is there a Lending Library Discount?

Terms & Conditions

What is NPD/TR Warranty Policy?

How much is shipping?

Can I return items?

Safety and Certifications